Privacy Policy

Each of Arbor Insurance Group, LLC, GIA Group, LLC, Cogswell Insurance Agency LLC, and Insurance Circle Agency, LLC (each referred to herein as “Sequel” or “We”) is committed to protecting your privacy and providing a safe online experience. This Privacy Policy applies to the Sequel website and governs data collection and usage. By using the Sequel website, you consent to the data practices described in this policy.

Collection of your Personal Information

We collect nonpublic personal information, such as your e-mail address, name, home or work address or telephone number, and other information necessary to provide insurance products and services. We also collect demographic data that does not directly identify you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information relative to your computer hardware and/or software that may be automatically collected by Sequel. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Sequel for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of our website.

We encourage you to review the privacy statements of websites you choose to link to from Sequel so that you can understand how those websites collect, use and share your information. Keep in mind, We are not responsible for the privacy statements or content of these other websites.

Use of your Personal Information

We collect and use your personal information to operate our website, to deliver the services you have requested, including to underwrite, administer, service, and maintain insurance policies, and to comply with legal and regulatory obligations. We may use your personal information for insurance functions permitted by law, including claims handling, reinsurance, account administration, risk management, fraud prevention, and compliance with regulatory reporting requirements.

We may disclose personal information as permitted by law, such as to service providers, reinsurers, administrators, insurance carriers, regulatory authorities, consumer reporting agencies, or as otherwise authorized or required by law. We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent, unless required or permitted by law. All such third parties are prohibited from using your personal information except to provide these services to Sequel, and they are required to maintain the confidentiality of your information.

We also use your personal information to inform you of other products or services available from Sequel and its affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our customer lists to third parties.

We may keep track of the websites and pages our customers visit within Sequel, in order to determine what Sequel services are the most popular. This data is used to deliver customized content and advertising within Sequel to customers whose behavior indicates that they are interested in a particular subject area.

Consumer Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. For example, if you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to request access to, correction of, or deletion of your personal information, the right to limit the use of sensitive personal information, and the right to opt out of certain data sharing. These rights are subject to legal exceptions, including those under the Gramm-Leach-Bliley Act and state insurance laws. To exercise your rights, you may contact us using the information below.

Security of your Personal Information

Sequel uses processes designed to secure your personal information from unauthorized access, use or disclosure consistent with federal and state data security requirements applicable to insurance licensees. Sequel maintains required physical, electronic and procedural safeguards.

Use of Cookies

The Sequel website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a webserver in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Sequel services or websites you visit.

Changes to this Statement

Sequel will occasionally update this policy to reflect company and customer feedback and as required by law. We encourage you to periodically review this policy to be informed of how Sequel is protecting your information.

Contact Information

Sequel welcomes your comments regarding this Statement of Privacy. If you believe we have not adhered to this policy or wish to exercise your privacy rights, please contact us at info@siaa.net.